Step 1: Submit required documents

• Request for Mortgage Assistance
  Request for Mortgage Assistance*

  To determine the documents required to start the application process, please enter the SPS account number for which you are requesting assistance

  
  
  

  Account Number

  

  
  
  
  

  If you need additional assistance, you may contact one of our experienced Loan Servicing Representatives at (888) 818-6032.

  • You can Submit GSE online or Download form
  • You can find important information on how to fill out the Borrower Assistance Form in the Borrower Assistance document.
  • For information in Spanish you can access the Borrower Assistance Form Spanish Version.
  • You can Submit RMA online or Download form
  • You can find important information on how to fill out the RMA form in the RMA Guidance document.
  • For information in Spanish you can access the RMA Guidance Spanish Version .
  • You can Submit RMA online or Download form
  • You can find important information on how to fill out the RMA form in the RMA Guidance document.
  • For information in Spanish you can access the RMA Guidance Spanish Version .
• Proof of Income
  • Proof of Income
  • * Note that the proof of income is dependent upon the type of income to be considered. Please review the documentation requirements carefully.

  View required documents based on type of income
• Tax Returns
  You must submit a copy of your filed tax return for the most recently completed tax year including all supporting schedules.
  If you do not have a copy of your tax return, you can use the IRS 4506-T form to obtain a copy of your tax transcripts from the IRS. Once you receive a copy, you can then submit your transcript to SPS as part of your application. If needed, click 4506T-EZ PDF for a copy of the form.
  
  If you are exempt from filing taxes, please provide a written statement detailing the reason for your exempt status.
• Non-Borrower Credit Check Authorization Form
  If you would like SPS to use income from a non-borrower residing in the property when determining what options are available for your account, please have that individual complete and return the Non-Borrower Credit Check Authorization Form.
  Please note: if income is not considered in the evaluation for your account, you are not required to provide this form.

  Non-Borrower Credit Check Authorization Form.

Step 2: Establishing Property Value

Step 3: Speak to a Loan Servicing Representative

Step 4: List and market the house

• If you already have an agent, please submit a Third Party Authorization form granting us permission to speak to your Agent regarding the short sale.
• If you do not currently have an agent, you can contact one of our Loan Servicing Representatives and they can provide information on agents in your area who specialize in the SPS short sale program.

Step 5: Purchase Offer

• HUD-1/Closing Disclosure

  This statement should reflect the gross offer, the anticipated closing date, the buyer’s name, the names of both the listing and selling agents, and all costs associated with the closing.

• Real Estate Purchase Contract

  The Sales Contract must be signed by all parties and include all applicable addendums and must be valid at time of closing.

  Applicable addendums include but are not limited to;
  Short Sale addendum: “Short Sale is contingent upon approval from all lien holders prior to closing”
  Counter-Offer addendum
  Extension addendum
  Buyer name change addendum

• Listing Agreement

  The listing agreement should be signed by the listing agent and the seller and contain a cancellation clause and a contingency clause that states the sale terms are contingent on approval by the mortgage holder and mortgage insurer (if applicable).

• Authorization for Listing Agent

  Written Authorization must authorize the listing agent or broker listed on the Listing Agreement.

• Negotiated payoff approval from additional lien holders

  Junior liens approval letter- The approval letter(s) from the junior mortgage holder/servicer must include the amount approved to settle the debt, the date their approval will expire, and it must confirm that the lien will be released as soon as settlement funds are received.

Step 7: Complete the Process